Port of Hobart
The vibrant capital city of Hobart is also Tasmania's primary cruise ship destinations.
Located within 800m of Hobart's CBD, the Port of Hobart can accommodate two cruise vessels concurrently up to a maximum length of 349m LOA. Macquarie Wharf No. 2/3 is the primary cruise ship berth in Hobart, and is home to the Macquarie Wharf No. 2 Cruise Terminal. Additional cruise ships are accommodated at the adjacent multiuser berth at Macquarie Wharf No. 4/5.
On arrival, shore excursion coaches are staged alongside the ship at berth and passengers can access additional visitor services via a short 400m walk to the Macquarie Wharf No. 2 Cruise Terminal.
Macquarie Wharf No. 2 Cruise Terminal (MAC 02)
The Macquarie Wharf No. 2 Cruise Terminal is located on Hunter Street alongside the Macquarie Wharf No. 2/3 berth.
The terminal will operate for all cruise ship arrivals and provides the following services:
- visitor information
- meet and greet services
- amenities
- free wifi for passengers and crew
- destination advertising
- market showcasing locally made gifts, souvenirs and other retail
- processing space for Australian Border Force, Immigration and Quarantine
The public is welcome to enter Macquarie Wharf No. 2 Cruise Terminal. Access to the wharf-side of the building is restricted.
Hobart Artists Market
The Hobart Artists Market is licenced to coordinate and manage market stalls within the Macquarie Wharf No. 2 Cruise Terminal. Enquiries related to the market, or to apply to be a stall holder at the market, please contact the Hobart Artists Market coordinator at hobartartistsmarket@gmail.com.
Taxis
A taxi rank is located immediately outside the forecourt of the Macquarie Wharf No. 2 Cruise Terminal.
Road closures
As part of TasPorts' commitment to safety, we will once again take steps to reduce the movement of vehicle traffic at the Port of Hobart on cruise ship visit days during the upcoming season.
We will close Franklin Wharf between Hunter Street and Constitution Dock Bridge to through traffic on days when cruise ships are in port during the 2024-25 cruise season.
Permit holders and service vehicles will continue to have controlled access, by way of a guard on duty at all times. Permits must be clearly displayed to ensure access.
These safety measures are critically important given the number of passengers and crew expected this year, and will be similar to those put in place for past cruise ship seasons, ensuring the safety of all pedestrians on Hobart's waterfront.
To assist with ongoing traffic management in the area, the pedestrian flow will be monitored continuously and the area re-opened to vehicle traffic and when it is safe to do so.
Christmas and New Year road closures
As per previous years, a 24-hours road closure will be extended along Hobart's waterfront (dates to be confirmed), during the Sydney-Hobart Yacht Race and New Year celebrations on the waterfront.
Coral Expeditions vessels
Since 2015 Coral Expeditions have home-ported a small expedition vessel in Hobart each year as part of their Tasmanian cruise season.
Coral Discoverer is a 63m small domestic vessel capable of carrying up to 72 passengers and will be home-ported in Hobart for the 2024-25 season. The vessel undertakes a variety of cruises around Tasmania during its season running from late December to March each year.
Calls at Hobart involve turnaround operations whereby passengers disembark after completing their cruise, prior to new passengers boarding later in the day to commence a new cruise.
Information on Coral Expeditions Tasmanian operations can be found on their website.
Public and tour operator information - Port of Hobart
Public and tour operation meeting point
All arriving cruise ship passengers and crew transit through the Macquarie Wharf No. 2 Cruise Terminal located opposite the University School of Arts building on Hunter Street.
Members of the public meeting a passenger or crew member can arrange to meet them inside the Cruise Terminal.
The terminal is surrounded by public voucher parking spaces located around the waterfront. The public is encouraged to park their vehicle in a voucher parking space and then walk to the terminal to meet their passengers. Parking vouchers are valid for 2 hours.
Information for pre-booked private tours or passenger transfer operators
If your vehicle is under 12 seats, you should park in a 2P voucher space around the waterfront and walk to the terminal to meet your passengers. You are permitted to take an A4 sign showing your company name and the names of passengers you are collecting to help your passengers identify you.
If you have a vehicle larger than a 12-seater, you will need to make arrangements to collect your passengers by contacting TasPorts' Southern Operations Team. Please email operationsadmin@tasports.com.au at least 48 hours prior to the date required to discuss arrangements to collect your passengers.
You will need to provide the following information in your email:
- Ship name
- Ship visit date
- Pick-up time
- Company name
- Registration details of vehicle
- Number of pre-booked passengers you are collecting
If you are requiring access to the secure port zone to collect pre-booked passengers from a vessel berthing at Macquarie Wharf No. 4/5, you will need to contact the Shipping Agent handling the cruise vessel to request permission and provide details required for the vessel security list.
Shipping Agent details can be located by viewing the Cruise Ship Schedule.
Contact details for each Shipping Agent can be found below.
Drivers entering the secure port do not require a port access pass but will need to have completed the general and Hobart port inductions, as well as being on the vessel security list. The TasPorts general and Hobart port induction can be found online here.
Tourism operators without bookings
Destination Southern Tasmania manages a set of permit parking spaces on Hunter Street for tourism operators without booking to offer their tours to passengers.
Tourism operators interested in obtaining further information about the permit spaces should contact Destination Southern Tasmania directly.
Taxi companies
A taxi rank is located immediately outside the forecourt of the Macquarie Wharf No. 2 Cruise Terminal.
Additional overflow parking is available at the taxi feeder rank located outside the Port Tower for taxis awaiting a fare.
Port of Burnie
The city of Burnie has developed a strong reputation as a popular cruise destination over many years, and is the gateway to a range of experiences around North-West Tasmania.
The Port of Burnie is a busy industrial port, and Tasmania's second-busiest cruise ship destination.
Cruise vessels can be accommodated at one of the three multiuser berths, which are a short drive to the Burnie CBD. Find out more about this vibrant region here.
Public and tour operator information - Port of Burnie
Information for pre-booked private tours or passenger transfer operators
If you require access to the Burnie Port to collect pre-booked passengers from a cruise vessel, you will need to contact the Shipping Agent handling the cruise vessel to request permission and provide the details required for the vessel security list.
The Shipping Agent handling each vessel visit is listed on the TasPorts Cruise Ship Schedule.
Contact details for each Shipping Agent can be found on our General Cruise Information page here.
Drivers entering the secure port do not require a port access pass, but will need to have completed the general and general port inductions, as well as being on the vessel security list. The TasPorts general and general port inductions can be found online here.
COVID-19 protocols
The Tasmanian Government is developing advice to support safe cruising in Tasmania. This advice will align with the Australian Government Department of Health and Aged Care (AHPPC) statement.
This advice, along with specific Tasmanian operational expectations for cruise ships will be available on the Tasmanian Government Department of Health website.
Contact information - Cruise lines
Cruise line | Telephone |
---|---|
Azamara Cruises Australia | 1800 570 552 |
Carnival Cruise Line | 1300 385 625 |
Celebrity Cruises | 1800 754 500 |
Cunard Luxury Cruises | 13 24 41 |
Disney Cruise Line | 1800 718 515 (AU) |
Holland America Cruises | 1300 987 322 |
Norwegian Cruise Line, Oceania Cruises | 1300 255 200 |
P&O Australia | 1300 159 454 |
Ponant | 1300 737 178 |
Princess Cruises | 12 24 88 |
Regent Seven Seas Cruises | 1300 455 200 |
Royal Caribbean International | 1800 754 500 |
MSC Cruises | 1300 028 502 |
Seabourn Cruises | 1300 306 872 |
Viking Cruises | 13 87 47 |
Virgin Voyages | 1800 491 708 |
Contact information - Shipping agents
Shipping agent | Telephone | |
---|---|---|
Inchcape Shipping Services | +61 3 6224 1470 | cruiseops.tasmania@iss-shipping.com |
Gulf Agency Company (Australia) | +61 418 212 010 | shipping.tasmania@gac.com |
Wilhelmsen Ships Service | +61 3 6382 4088 | wss.bellbay@wilhelmsen.com |
Contact information - Shore excursion companies
Company name | Telephone | |
---|---|---|
Abercrombie & Kent Australia & New Zealand | +61 3 9536 1800 | contact@abercrombiekent.com.au |
Bob Wood Cruise Group Pty Ltd | +61 7 5562 2039 | cruising@sthpactours.com.au |
Intercruises Shoreside & Port Services | +61 2 9550 0047 |
Contact information - Tourism and local agencies
Business name | Telephone | |
---|---|---|
Tourism Tasmania | (03) 6165 5334 | reception@tourism.tas.gov.au |
Biosecurity Tasmania | (03) 6165 3777 | biosecurity.tasmania@nre.tas.gov.au |
Border Force | 131 881 | |
Tasmanian Parks and Wildlife Service | 1300 827 727 | |
Discover Tasmania | (03) 6165 5334 | reception@tourism.tas.gov.au |
Hobart Artists Market | hobartartistsmarket@gmail.com |