Accessibility
The Peppermint Bay II is ideal for cruising the River Derwent and viewing port operations with indoor and outdoor seating. Tours are suitable for all ages, and the vessel can accommodate prams and wheelchairs. Food and drinks will be available to purchase onboard.
Standard and electric wheelchairs can access the gangway to board, however, there are limited wheelchair spaces available. Please note the upper deck is not wheelchair accessible as it is accessed by stairs. There is one accessible toilet.
The 10.20 am - 11.20 am tour will be Auslan interpreted.
Companion Cards are accepted.
Please contact us at communications@tasports.com.au or 1300 366 742 to reserve a wheelchair space or discuss any additional access needs.
Arrival Process
Please ensure you arrive 15 minutes prior to departure for check-in. Please present your ticket on arrival on your smartphone or printed to board the vessel.
The vessel cannot wait for late arrivals. If we have availability on a later tour, we will do our best to accommodate you. No refunds can be provided for late arrivals or no-shows.
Location
All tours depart from and return to Brooke Street Pier, 12 Franklin Wharf, Hobart. On arrival, please make your way to the lower level. Brooke St Pier is fully accessible with ramp and elevator access to the lower level.
Parking
Voucher parking is available at Franklin Wharf, Fisherman’s Dock Car Park (Mures), Morrison St and surrounding areas.
Refund Policy
Refunds are available via Eventbrite up to 1 day before the event starts. After this, tours are non-refundable. In the event that Tour with TasPorts is cancelled, a full refund will be provided.
No refunds can be provided for late arrivals or no-shows.
Ticket Orders
Unfortunately, we cannot process payments in person. All tickets must be purchased through Eventbrite. If you require assistance, please contact us at communications@tasports.com.au or 1300 366 742.
Door sales may be available, subject to capacity.
Tour Route
While every effort will be made to adhere to advertised tour routes, these may be changed without notice due to vessel traffic considerations or adverse weather conditions.