The Peppermint Bay vessel is wheelchair and pram friendly, with one accessible bathroom. Standard and electric wheelchairs can access the gangway to board, however, there are limited wheelchair spaces available. Please note, the upper deck is not wheelchair accessible as it is accessed by stairs. Companion Cards are accepted.
Please contact us at firstname.lastname@example.org or 1300 366 742 to reserve a wheelchair space, arrange a Companion Card ticket, or discuss any additional access needs.
Please ensure you arrive 15 minutes prior to departure for check-in. Please present your ticket on arrival on your smartphone or printed to board the vessel.
The vessel cannot wait for late arrivals. If we have availability on a later tour, we will do our best to accommodate you. No refunds can be provided for late arrivals or no-shows.
Capacity restrictions are in place to accommodate social distancing protocols. Guests must check-in using the Check-In Tas app on arrival. Please maintain social distancing at all times and adhere to hygiene recommendations.
All tours depart from and return to Brooke Street Pier, 12 Franklin Wharf, Hobart. On arrival, please make your way to the lower level. Brooke St Pier is fully accessible with ramp and elevator access to the lower level.
Voucher parking is available at Franklin Wharf, Fisherman’s Dock Car Park (Mures), Morrison St and surrounding areas.
Refunds are available via Eventbrite up to 7 days before the event starts. After this, tours are non-refundable. In the event that Tour with TasPorts is cancelled, a full refund will be provided.
No refunds can be provided for late arrivals or no-shows.
Unfortunately, we cannot process payments in person. All tickets must be purchased through Eventbrite. If you require assistance, please contact us at email@example.com or 1300 366 742.
Door sales may be available, subject to capacity.
While every effort will be made to adhere to advertised tour routes, these may be changed without notice due to vessel traffic considerations or adverse weather conditions.